FLAT IRONS, WET & DRY IRONS, AND CERAMIC STRAIGHTENING BRUSH
Innovage, LLC (“Innovage”) warrants to the original customer (“You” and “Your”) that this Makeover Essentials product (“Product”) will be free from defects due to design and manufacturing. Coverage terminates if you sell or transfer the product. Defective Products(s) will be replaced (or the purchase price refunded) by Innovage in accordance with the following terms and conditions if Innovage reasonably determines the Product(s) did not comply with this limited warranty (“Warranty”):
To obtain Warranty service: You must send Your name, address, telephone number, a brief explanation of the problem, proof of original purchase and $14.95 (shipping and handling) to the address provided below. This Warranty does not cover damage caused by normal wear and tear, abuse and/or misuse including, without limitation, any failure to follow the Product use and/or storage instructions provided with this Product. The Warranty is voided by any non-recommended use, improper storage and/or damage to the Product. Replacement as provided under this limited Warranty is Your exclusive remedy. However, in the event no replacement Product is reasonably available, Innovage will refund the Product purchase price designated on Your original receipt. Innovage shall in no event be liable for any incidental, consequential, punitive or other special damages. Some states do not allow exclusion or limitation of, incidental, consequential, punitive or other special damages, so the above exclusion may not apply to You. This Warranty gives You specific legal rights and You may have other rights which vary from state to state.
4490 Von Karman Ave.
Newport Beach, CA 92660
For questions regarding this warranty, please contact:
4490 Von Karman Ave.
Newport Beach, CA 92660
For questions regarding this warranty, please contact:
Customer service hours:
M-F / 8:30AM – 4:00PM (Pacific)
YOUR PRIVACY IS IMPORTANT TO US
THE PERSONAL INFORMATION WE COLLECT ABOUT YOU
We collect personal information that you provide to us when you register on our website, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our website, as appropriate, you may be asked to enter and provide us your name, e-mail address, mailing address, phone number or credit card information. When you visit our website, we also collect your Internet Protocol (“IP”) address.
THE REASON WHY WE COLLECT YOUR PERSONAL INFORMATION
The personal information that we may collect from you may be used in one or more of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions. Your information helps us complete our transaction and deliver the products you purchased or the services you requested.
- To administer a contest, promotion, survey or other website feature.
WHETHER WE SHARE YOUR PERSONAL INFORMATION WITH OTHERS
We do not sell your personal information to another business or a third party. We do, however, use or share your personal information with service providers who assist us in operating our website, conducting our business, processing transactions or servicing you. We may also share your personal information if necessary to: (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) exercise or defend legal claims. Lastly, we may share non-personal information with other parties for marketing, advertising, or other uses, as long as the information has been deidentified or aggregated. Such information does not identify you nor is it capable of identifying you.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have implemented and maintain reasonable security procedures and practices appropriate to the nature of the information to protect your personal information from unauthorized access and exfiltration, theft, or disclosure. We are committed to protecting your personal information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any personal information you transmit to us, and by using our website, you acknowledge that you do so at your own risk.
RETENTION OF PERSONAL INFORMATION
Your personal information will be retained for the time required to fulfil the purposes for which it was collected and processed, including for the purpose of satisfying legal, professional, contractual, regulatory, accounting or reporting obligations.
This website and the products and services offered herein are not intended for or directed at children under the age of 13. In addition, we do not knowingly collect information from children under the age of 13.
LINKS TO THIRD PARTY WEBSITES
SOCIAL MEDIA SHARING FEATURES
This website may offer social media sharing features or other integrated tools, which let you share actions you take on this website with other media, and vice versa. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie or employ other tracking technologies. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. Social media sharing features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with those features are governed by the privacy policies of the companies that provide them. For more information about the purpose and scope of data collection and processing in connection with social media sharing features, please visit the privacy policies of the third parties that provide these features.
RIGHTS OF CALIFORNIA RESIDENTS
Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). We describe below your rights if you are a California resident.
Right To Know About Personal Information Collected, Disclosed, or Sold
The categories and specific pieces of personal information we have collected about you. The categories of sources from which we have collected your personal information. The business or commercial purpose why we collected or, if applicable, sold your personal information. The categories of third parties with whom we shared your personal information. The categories of personal information that we have shared with third parties about you for a business purpose. If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale. You may submit a request for the information above by calling us at 888-636-2090 or filling out the web form here. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
Right To Request Deletion Of Your Personal Information
You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.
There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.
You may submit a request to delete your personal information by calling us at 888-636-2090 or filling out the web form here. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
Right to Opt-Out of the Sale of Personal Information
We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to contact us at 888-636-2090.
Right to Non-Discrimination for the Exercise of Your Privacy Rights
We will not discriminate against you for exercising any of your rights under the CCPA, as described above. This includes, but is not limited to: (1) denying good or services to you; (2) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (3) providing a different level or quality of goods or services; or (4) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
You may use an authorized agent to submit requests on your behalf to exercise the rights above.